Physio Agent is a managed, physio-specialised AI that quietly runs the repetitive admin your front desk never gets to — rebooking, reminders, missed calls, recalls and review requests — right inside your Cliniko. It follows your clinic's own policies, never gives clinical advice, and never touches a patient's clinical notes. Less busywork, fewer gaps, more revenue — and one less thing to worry about.
Not another dashboard to learn. The agent works your phone line and your Cliniko calendar — you just see the bookings appear.
The moment a cancellation lands in Cliniko, the agent texts the patient and negotiates a new time from your real availability — then books it straight into your calendar.
Ring-outs and unknown texts get an instant conversation: name, what they're coming in for, booked initial consult — and your practitioner gets a pre-appointment brief.
A nightly scan finds patients who haven't been in for 6+ weeks with nothing booked. You approve each one — the agent does the gentle, compliant follow-up.
Staff text questions like "any gaps tomorrow morning?" and get answers from the live schedule — plus your clinic's own procedures, instantly.
Attended patients get a review nudge, and a weekly scan flags Google reviews with clinical claims you legally can't respond to under AHPRA advertising rules.
On the 1st, a report lands in your inbox: revenue recovered, by patient name. You'll never wonder what you're paying for.
Month to month. No lock-in, no setup fee. If it isn't visibly paying for itself, cancel.
No — and not as a policy, as a hard technical guardrail. The moment a patient mentions symptoms, pain, or treatment, the agent stops, tells them a team member will follow up, and alerts your staff. It books times; it never advises.
Yes, in the first message of every conversation — "I'm [your clinic]'s automated assistant." That's both the honest thing to do and where Australian privacy regulation is heading. Patients can opt out at any time by replying STOP (honoured across every automation, instantly), and clinic-initiated messages keep to daytime hours — no review requests at 11pm.
The messaging is deliberately neutral — no outcome claims, no testimonials, no pressure. The compliance guard goes further: it actively flags Google reviews containing clinical claims that AHPRA advertising rules say you must not respond to or share, with a compliant draft reply when one is safe to send.
On your own dedicated instance on Australian servers — not a shared platform. The agent reads and writes through Cliniko's official API with a key you can revoke at any time, and it only ever touches scheduling and contact details — appointments, names, phone numbers — never your clinical notes or treatment records. We only store what's needed to run your conversations and reports.
That's the "managed" part. We monitor every clinic's agent daily, and integration maintenance is our job. You'll usually never know something changed.
About a week, and almost none of it is yours: a 30-minute call for your booking rules, tone, and staff numbers, plus a Cliniko API key (2 minutes, we'll walk you through it). We do the rest.
15 minutes on a call: I'll show you the agent working a real Cliniko calendar — rebooking a cancellation, texting back a missed call, sending a reminder — exactly as it'd run on yours. Then you decide.
Book the 15-minute demo